Shipping policy

Thank you for shopping with Moon's Lifestyle. We are committed to delivering your order safely and as quickly as possible.

Delivery Areas

We currently deliver products to all districts across Bangladesh through our trusted courier partners.

Delivery Time

Estimated delivery times are:

• Inside Dhaka: 1–3 business days

• Outside Dhaka: 3–7 business days

Delivery times are estimates and may vary during public holidays, festivals, severe weather, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on the delivery location and will be displayed during checkout before you confirm your order.

Order Processing

Orders are processed after successful order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Order Tracking

Once your order has been dispatched, you may receive shipment updates through SMS, phone call, email, or WhatsApp, depending on the available service.

Delivery Information

To avoid delays, please ensure that your name, mobile number, and delivery address are accurate when placing your order.

If a delivery cannot be completed due to an incorrect address, incorrect contact information, or the recipient's unavailability, additional delivery charges may apply for re-delivery.

Delivery Delays

Moon's Lifestyle is not responsible for delays caused by courier service disruptions, natural disasters, political events, public holidays, or other circumstances beyond our reasonable control.

Contact Us

If you have any questions about your order or delivery, please contact our Customer Support.

Moon's Lifestyle
Brands: Moon's & Cherie
Email: support@moonslifestyle.com